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Housing benefit - appeals

If you believe your award of housing benefit is incorrect you can ask us to review our decision. You must make a written request for a review within one month of the date of the housing benefit decision notice.  If you disagree with the initial review of your housing benefit award you have the right to appeal to an independent appeals tribunal.

The written request for the review must have any relevant supporting documentation.  

What we must do

If you ask for a review we will carry out a review of the original housing benefit decision and issue a written notification outlining our review. 

Your right to appeal

You have the right to appeal to the independent appeals tribunal. Please see the link below.

PDF Iconbenefit appeals.pdf (4 pages, 355kb)

Contacts
Contact Point - Chester-le-Street
Durham County Council
Council Offices
Civic Centre
Newcastle Road
Chester-le-Street
County Durham
DH3 3UT
email:
Tel:
0191 387 1919
Fax:
0191 387 1583
Contact Point - Consett
Durham County Council
Council Offices
Civic Centre
Medomsley Road
Consett
County Durham
DH8 5JA
email:
Tel:
01207 693 693
Fax:
01207 218 200
Revenues and Benefits - Durham City
Durham County Council
17 Claypath
County Durham
DH1 1RH
Tel:
0845 9400 820
Contact Point - Easington
Durham County Council
Council Offices
Seaside Lane
Easington Village
Peterlee
County Durham
SR8 3TN
email:
Tel:
0191 527 0501
Fax:
0191 527 4497
Contact Point - Spennymoor
Durham County Council
Council Offices
Green Lane
Spennymoor
County Durham
DL16 6JQ
email:
Tel:
01388 816 166
Fax:
01388 824 105
Contact Point - Barnard Castle
Durham County Council
Council Offices
Teesdale House
Barnard Castle
County Durham
DL12 8EL
email:
Tel:
01833 690 000
Fax:
01833 637 269
Revenues and Benefits - Crook
Durham County Council
Council Offices
Civic Centre
North Terrace
Crook
County Durham
DL15 9ES
email:
Tel:
0845 337 0227
Fax:
01388 766 660