Skip navigation Home Page News and Events Help Complaints Legal Information Contact Us Top of Page

Hackney carriage - taxi

A 'Hackney Carriage' is more commonly called a taxi. Hackney Carriages are permitted to pick up passengers from taxi ranks within a specific area but may also be hailed or flagged down in the street. Fares are regulated by the council and must be displayed on a meter fitted in the vehicle.

Hackney Carriages are currently only allowed to take fares in the area of County Durham for which they hold a license. They are also required to comply with the current tariffs for that area.

For vehicles which were licensed before 1 April 2009, there is a transitional period in which to comply with emission standards defined by Durham County Council's Policy on Hackney Carriage and Private Hire. This period runs until 31 March 2014 or until the vehicle is replaced.

All Hackney Carriage vehicles licensed after 1 April 2009 must comply with the requirements of the policy.

Our policy

Download PDF IconTaxi policy.pdf (29 pages, 103kb)

What you must do

To apply for a Hackney Carriage licence, you must:

  • complete an application form
  • pay the licence fee, determined by the zone in which you will be licensed
  • provide evidence of valid insurance and ownership for the vehicle you wish to license
  • provide a valid Certificate of Compliance from the council's vehicle workshops

PDF IconVehicleapplication.pdf (7 pages, 180kb)

What we must do 

Once we receive your form, we are legally obliged to:

  • assess your application
  • inform you of our decision
  • inform you of your right to appeal if refused

We are also obliged to disclose relevant information to other organisations if requested. These organisations include:

  • Inland Revenue
  • Police
  • Department for Work and Pensions
  • Her Majesty's Revenue and Customs
  • Child Support Agency
Contacts
Contact Point - Chester-le-Street
Durham County Council
Council Offices
Civic Centre
Newcastle Road
Chester-le-Street
County Durham
DH3 3UT
email:
Tel:
0191 387 1919
Fax:
0191 387 1583
Contact Point - Consett
Durham County Council
Council Offices
Civic Centre
Medomsley Road
Consett
County Durham
DH8 5JA
email:
Tel:
01207 693 693
Fax:
01207 218 200
Contact Point - Durham
Durham County Council
Council Offices
17 Claypath
Durham
County Durham
DH1 1RH
email:
Tel:
0191 301 8470
Fax:
0191 301 8555
Contact Point - Easington
Durham County Council
Council Offices
Seaside Lane
Easington Village
Peterlee
County Durham
SR8 3TN
email:
Tel:
0191 527 0501
Fax:
0191 527 4497
Contact Point - Barnard Castle
Durham County Council
Council Offices
Teesdale House
Barnard Castle
County Durham
DL12 8EL
email:
Tel:
01833 690 000
Fax:
01833 637 269
Contact Point - Crook
Durham County Council
Council Offices
Civic Centre
North Terrace
Crook
County Durham
DL15 9ES
email:
Tel:
01388 765 555
Fax:
01388 766 660
Contact Point - Spennymoor
Durham County Council
Council Offices
Green Lane
Spennymoor
County Durham
DL16 6JQ
email:
Tel:
01388 816 166
Fax:
01388 824 105