Skip navigation Home Page News and Events Help Complaints Legal Information Contact Us Top of Page

Noise - Pollution Control

The Environmental Protection Act gives local authorities legal powers to deal with noise complaints that are established as a statutory nuisance. Officers of the Environmental Protection Team investigate noise complaints of the type listed below.  If the noise is causing a statutory nuisance, we will endeavour to resolve the matter informally. However, if this approach fails, we have the legal powers to serve an abatement notice requiring the nuisance to stop.

There are a number of different noise sources that can cause a statutory noise nuisance for example:

  • barking dogs
  • amplified music
  • industrial and commercial premises
  • construction and demolition sites 
  • public entertainment from licensed premises

There are certain types of noise that are not covered by the above legislation and we have no legal powers to act, including  noise from aircraft, trains and road traffic. Some useful links have been provided below offering more information.

What can we do

We will investigate the complaint and attempt to resolve the complaint informally.  However where this approach fails we can serve a notice on the offending party requiring them to abate the nuisance. Failure to comply with an Abatement Notice is an offence and legal proceedings may result   In the case of licensed premises we can liaise with the Licensing Enforcement Team to ensure all licence conditions are being adhered to.

What can you do

To assist the investigation, you will be issued with log/diary sheets so that you can provide us with the following information:

  • the date and time the noise occurs 
  • a description of the noise
  • a description of how the noise affects your quality of life  

In the event an abatement notice is served on the person(s) causing the nuisance and the notice is appealed, you may be required to appear at court and give evidence

Useful Websites

Environmental Protection UK

Civil Aviation Authority

Highways Agency

Related Pages

Statutory Nuisance

Contacts
Contact Point - Barnard Castle
Durham County Council
Council Offices
Teesdale House
Barnard Castle
County Durham
DL12 8EL
email:
Tel:
01833 690 000
Fax:
01833 637 269
Contact Point - Chester-le-Street
Durham County Council
Council Offices
Civic Centre
Newcastle Road
Chester-le-Street
County Durham
DH3 3UT
email:
Tel:
0191 387 1919
Fax:
0191 387 1583
Contact Point - Consett
Durham County Council
Council Offices
Civic Centre
Medomsley Road
Consett
County Durham
DH8 5JA
email:
Tel:
01207 693 693
Fax:
01207 218 200
Contact Point - Crook
Durham County Council
Council Offices
Civic Centre
North Terrace
Crook
County Durham
DL15 9ES
email:
Tel:
01388 765 555
Fax:
01388 766 660
Contact Point - Durham
Durham County Council
Council Offices
17 Claypath
Durham
County Durham
DH1 1RH
email:
Tel:
0191 301 8470
Fax:
0191 301 8555
Contact Point - Easington
Durham County Council
Council Offices
Seaside Lane
Easington Village
Peterlee
County Durham
SR8 3TN
email:
Tel:
0191 527 0501
Fax:
0191 527 4497
Contact Point - Spennymoor
Durham County Council
Council Offices
Green Lane
Spennymoor
County Durham
DL16 6JQ
email:
Tel:
01388 816 166
Fax:
01388 824 105